Operations Plan

ActivityDetailsResponsible PersonFrequency
Guest ServicesBooking, check-in, and check-out, 24/7 communication.Owner /StaffOnging
HousekeepingCleaning bedrooms, bathrooms, kitchen… etcOwner / StaffDaily
Marketing and SalesFocus marketing and sales on Airbnb, Vrbo, and Booking.com.OwnerOngoing
CampaignPromotes ads through Airbnb, Vrbo, and Booking.com.OwnerBi-Weekly
Kitchen OperationsMaintain appliances, restock condiments, dishware, utensils, clean oven and fridge… etc.Owner /StaffDaily
MaintenanceRoutine inspection of appliances, smoke detectors, plumbing, and electrical.ContractorBi-weekly
Financial
Management
Record expenses, income, taxes… etcAccountant (contract with a firm)Monthly
PartnershipPartnership with local restaurants, Cafe, Spa…etcOwnerOngoing